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Android Utility Playbook

SoLo Backup & Clean

Local-first Android backup and storage cleanup with review-before-remove controls.

Android Utility

SoLo Backup & Clean

Protect photos and conversations, review storage-heavy media and apps, and approve every cleanup through clear Android-managed controls.

Photos are missing from a scan

  • Open Android Settings → Apps → SoLo Backup & Clean → Permissions and review Photos and videos access.
  • If access is limited, select more photos or allow full access, then return to the app and tap Refresh storage.
  • Include your Android version, access mode, and the scan coverage summary if expected media is still missing.

Photo or message backup issue

  • For Google Photos, confirm you approved access and have a stable connection, then retry the selected backup.
  • For SMS or MMS, confirm message permission is granted and save the encrypted archive through Android’s document picker.
  • Do not send your backup file or password. Include only the visible error, device model, Android version, and the step that failed.

Restore or cleanup safety question

  • For message restore, keep Airplane mode on while SoLo Backup & Clean is the temporary default SMS app.
  • Switch your usual messaging app back to default before turning Airplane mode off.
  • For media cleanup, use Keep items to cancel or continue to Android’s confirmation when you are ready.

Still need help with SoLo Backup & Clean?

Share the details through the support form below and the SoLo Backup & Clean team will follow up with next steps.

Still have questions?

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