Product Suite

SoLoSupport

Remote support built for modern MSPs

SoLoSupport combines secure technician workflows, customer portals, native host agents, and centralized audit controls for support teams that need remote access without shadow IT.

Launch App Support Center
SoLoSupport landing page

Built around authorization, visibility, and repeatable service

The platform is designed for teams that support many organizations at once. Each session, device, enrollment token, and recording is tied back to the right tenant and technician context.

Attended and unattended support

Technicians can start quick-support sessions or manage authorized host-agent enrollment for recurring device access.

Tenant policy governance

Customer organizations, technicians, devices, sessions, recordings, and enrollment tokens stay scoped to the right tenant.

Remote desktop reliability

The control plane coordinates WebSocket signaling, WebRTC session setup, TURN fallback, and download delivery from one deployment.

Platform foundation

Logto
Centralized SoLoVision identity with app-level SoLoSupport sign-in branding.
Appwrite
Durable tenant, user, device, session, audit, recording, and analytics collections.
Coolify
VPS-hosted Docker deployment with health checks, monitoring, and public support routes.

Support stack

  • Windows Host Agent
  • macOS Host Agent
  • Android Host Agent
  • WebRTC and TURN
  • Appwrite persistence
  • Chatwoot support

Give support teams a governed remote-access workflow

Use SoLoSupport when remote sessions, device enrollment, customer portals, and audit proof need to live in one coordinated platform.

Open SoLoSupport