Before recording

Use SoLoRecall only for recordings you are permitted to make. Recording and
consent laws vary by location and situation.

SoLoRecall requests only the device or browser permissions needed for the
recording mode you select. Depending on the platform, this can include
microphone, camera, screen-capture, or notification permission. The exact
prompt is controlled by your operating system or browser.

Start a recording

1. Sign in to SoLoRecall.
2. Open the recording workflow.
3. Select the source you want to capture.
4. Approve the applicable system permission when prompted.
5. Confirm that the recording indicator is active before continuing.
6. Stop the recording when finished and wait for save or upload confirmation.

If recording does not start

• Confirm the intended microphone, camera, or screen source is available.
• Review the permission message shown by your device or browser.
• Close another application that may be using the same device.
• Retry once after refreshing or reopening SoLoRecall.
• Keep the app open until an upload or save finishes.

If the problem continues, contact support through
https://help.solorecall.com and describe the failed step without attaching
private recording content unless support explicitly requests it.