Help Center

Find answers, guides, and technical support.

Back to SoLoLink

SoLoLink Privacy and Data

Updated 1/21/1970
SoLoVision Support

SoLoLink uses the information needed to operate your account and the pages you
choose to create. This can include:

  • Your Google and Supabase account identity, such as email, name, and account
    ID
  • Profile settings and public page content
  • Links, campaigns, themes, schedules, and destinations you configure
  • Traffic and interaction signals used for your analytics
  • Subscription and entitlement status provided through Stripe
  • Support messages and contact details you choose to provide

SoLoLink does not sell your personal information.

AI theme reference images

When you choose a reference image for AI theme generation, SoLoLink sends that
image and your theme description to the AI provider selected in Settings >
Themes
so it can analyze the visual design. Reference-based generation sends
the image for visual analysis and again with theme generation; one additional
provider request may be made when the first result fails the fidelity check and
needs repair. The reference image is not uploaded to SoLoLink's public theme
background storage. Saving the result stores the approved theme schema and its
generated gallery thumbnail, not the reference image itself.

Only attach an image you are permitted to use, and avoid images containing
private information. If you select your connected ChatGPT/Codex account, the
request uses that user-owned connection. Otherwise it uses SoLoLink's configured
theme provider.

Live Chat privacy

Opening Live Chat connects to SoLoVision's Chatwoot support service. Chatwoot
receives what you type, contact details you choose to provide, basic app-routing
and connection metadata, and a support-session identifier.

SoLoLink never attaches your links, private pages, media, passwords, message
archives, or recovery codes automatically. Do not send sensitive information
in a support conversation.

Your controls

Use Settings to review tracking preferences, export your SoLoLink account
data, or request account deletion. Account deletion does not cancel a separate
Stripe subscription. Request subscription cancellation through the Help Center
before the next renewal date.

Read the current SoLoLink Privacy Addendum at
https://sololink.link/privacy and the master SoLoVision Privacy Policy at
https://www.solovisionllc.com/privacy.

For privacy questions, contact [email protected].

Was this article helpful?

Your feedback helps us improve our support documentation.