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SoLoLink Billing and Plans

Updated 1/21/1970
SoLoVision Support

Current plan structure

SoLoLink offers Free access plus recurring Starter, Pro, and Premium
subscriptions. The current pricing page at https://sololink.link/pricing is
the source for displayed prices, billing intervals, and included features.

Paid checkout on the website is handled by Stripe. SoLoLink does not collect your full
payment-card number in the app.

If your account has more than one active SoLoLink subscription or trial offer,
your features use the highest eligible plan. An expired offer or a lower plan
does not remove access provided by a higher active plan. Subscriptions to other
SoLoVision products do not change your SoLoLink plan.

Redeem an access code

On the website, enter your trial, SoLoPass, or Unlimited access code in the
coupon field while signed in. Each code can be redeemed once per account and may have an expiry,
usage limit, or plan restriction. A timed offer starts when you redeem it.
The expiry of the code for new redemptions does not shorten an offer you have
already redeemed.

Discount codes cannot currently change a Stripe payment through this field.
If you receive that message, contact SoLoLink Support through this Help Center;
the attempt does not consume the code.

Renewals

Starter, Pro, and Premium subscriptions renew automatically for the billing
period you choose until cancelled. Your Billing and Profile screens show the
plan state SoLoLink receives from Stripe.

Request cancellation

To stop a future renewal, contact SoLoLink Support through this Help Center
before your next renewal date. Include the account email and plan name, but
never send a password or full payment-card number. Support will confirm the
effective cancellation date and any remaining access.

Deleting or resetting SoLoLink account data does not automatically cancel a
Stripe subscription.

Refunds and credits

Refunds and credits are governed by the master SoLoVision Terms of Service and
applicable law. Support can review a billing issue and explain the available
next step.

Read the current SoLoLink Terms Addendum at https://sololink.link/terms.

Your plan in the mobile app

The mobile app uses the access already attached to your account. Open Your
Plan
to view included features and subscription details, or choose Refresh
plan access
if your existing subscription has changed. Sign in with the same
account to use existing access. The mobile app does not sell subscriptions or
redeem access codes.

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