Case Study

Comfort With Chemotherapy — Compassion Through Digital Presence

A heartfelt nonprofit website that connects cancer patients with free comfort care packages, built to amplify a mission of encouragement and support during treatment journeys.

Comfort With Chemotherapy website homepage

Client Snapshot

Comfort With Chemotherapy is a 501(c)3 nonprofit organization founded by twelve-year breast cancer survivor Angelina D. Brown. The organization provides free comfort care packages to individuals beginning their cancer treatment journey, offering practical items and emotional support during one of life's most challenging experiences.

Industry
Nonprofit / Healthcare Support
Location
Ottawa, Illinois
Organization Type
501(c)3 Nonprofit
Founded
March 2020
Services
Free Care Packages for Cancer Patients

Project Timeline

6 weeks

Launch Date

July 2023

Platform

Custom Website

The Challenge

Comfort With Chemotherapy needed a digital presence that could effectively communicate their mission, streamline care package requests, facilitate donations, and share the founder's inspiring story. The organization required a website that balanced emotional resonance with functional clarity—making it easy for patients, families, and donors to engage with the cause.

Mission Visibility

Needed to clearly communicate the organization's purpose and the tangible impact of care packages on cancer patients.

Request Process

Required a simple, compassionate way for patients or loved ones to request free care packages without barriers.

Donation Facilitation

Essential to provide multiple donation options and convey the direct impact of financial support on patient care.

Founder's Story

Needed to authentically share Angelina's personal cancer journey and how it inspired the organization's creation.

Our Approach

Compassion-Centered Design

We approached this project with deep sensitivity to the target audience—cancer patients and their families navigating difficult circumstances. Every design decision prioritized clarity, warmth, and accessibility, ensuring the website felt like a welcoming hand extended in support.

Discovery & Empathy Mapping

Conducted stakeholder interviews with Angelina to understand the patient experience, care package contents, and the emotional journey of cancer treatment.

Information Architecture

Structured content to prioritize the most critical user actions: learning about the mission, requesting packages, and donating.

Visual Design

Created a warm, hopeful aesthetic with imagery of real patients, soft color palettes, and clear typography that conveys compassion without overwhelming visitors.

Development & Integration

Built a responsive website with integrated donation forms, care package request functionality, and content management for testimonials and updates.

Project Objectives

Amplify Mission Awareness

Create a digital platform that clearly communicates the organization's purpose and the tangible support provided to cancer patients.

Streamline Care Package Requests

Implement an intuitive request system that removes barriers for patients or families seeking support during treatment.

Facilitate Donor Engagement

Provide multiple donation pathways with clear impact messaging to encourage financial support for care packages.

Share Authentic Stories

Showcase the founder's personal journey and patient testimonials to build trust and emotional connection with visitors.

Core Team

A nimble squad collaborated closely with stakeholders, ensuring every decision aligned with business objectives and technical realities.

Lead Designer

Focus: UX/UI, Visual Design

Crafted a compassionate visual language that balanced emotional warmth with functional clarity for diverse user needs.

Frontend Developer

Focus: Responsive Development

Built an accessible, mobile-first website ensuring seamless experiences across all devices for patients and donors.

Content Strategist

Focus: Messaging & Storytelling

Developed empathetic copy that honored patient experiences while clearly communicating the organization's mission and impact.

Four-Week Timeline

Week 1-2

Discovery & Strategy

Stakeholder interviews, user research, content audit, and information architecture planning.

Week 3-4

Design & Prototyping

Visual design system creation, page layouts, imagery selection, and interactive prototypes.

Week 5

Development

Frontend build, form integrations, responsive optimization, and content management system setup.

Week 6

Testing & Launch

Quality assurance, accessibility testing, stakeholder review, and production deployment.

Design System Highlights

The visual language blends cinematic depth with a confident accent palette, reinforcing the team’s dedication to clarity and innovation.

Warm Color Palette

Soft oranges and earth tones convey hope and warmth, avoiding clinical or sterile aesthetics common in healthcare.

Authentic Photography

Real patient imagery and founder photos create genuine emotional connection and trust with visitors.

Clear Typography

Highly readable fonts with generous spacing ensure accessibility for users experiencing treatment-related fatigue or vision changes.

Content Strategy

Mission-First Messaging

Homepage immediately communicates the organization's purpose and the tangible support available to cancer patients.

Founder's Personal Story

Angelina's twelve-year survivor journey provides authentic credibility and emotional resonance with the mission.

Detailed Package Contents

Comprehensive list of 19 care package items demonstrates the thoughtful, practical support provided to patients.

Technical Highlights

Responsive Design

Mobile-first approach ensures optimal experience across devices, critical for users accessing the site from hospital settings.

Form Integration

Seamless care package request and donation forms with validation and confirmation workflows.

Performance Optimization

Fast load times and optimized imagery ensure accessibility even on slower hospital or mobile networks.

Social Media Integration

Connected social platforms enable easy sharing and community building around the mission.

Visual Showcase

The website transformation focused on creating an inviting, compassionate digital space that makes it easy for patients to request support and for donors to contribute to the mission.

Before

Before: No Digital Presence

Prior to the website launch, Comfort With Chemotherapy relied on word-of-mouth and personal networks to connect with patients.

  • No centralized platform for care package requests
  • Limited reach beyond personal connections
  • Manual donation processing
  • Difficult to share founder's story at scale
  • No testimonial showcase for social proof
Comfort With Chemotherapy website homepage

The new website features a warm, welcoming hero section with clear calls-to-action for requesting packages and donating.

Mobile-First Experience

Fully responsive design ensures patients can easily request packages from any device, including hospital settings.

Component highlights

  • Touch-optimized donation forms
  • Readable typography for treatment fatigue
  • Fast-loading imagery on mobile networks
  • Accessible navigation for all abilities

Results

Measurable Impact & Client Praise

+250%

Increase in care package requests within first 3 months of launch

Baseline20 requests/month
Current70 requests/month

+180%

Growth in monthly donations through online giving platform

Baseline500$
Current1400$

1,200+

Unique visitors in first quarter, expanding mission awareness

Baseline0 visitors
Current1200 visitors
Thank you so very much for the wonderful comfort package. It is a splendid expression of love, support and care.

Mary F.

Care Package Recipient

Metrics based on first quarter post-launch (July-September 2023)

Lasting Impact on Patient Support

The website has become a vital tool for Comfort With Chemotherapy, enabling the organization to reach more patients, streamline operations, and build a community of supporters around their compassionate mission.

  • Expanded reach to cancer patients across multiple states beyond Illinois
  • Streamlined care package request process, reducing fulfillment time from weeks to days
  • Established online donation platform enabling recurring monthly supporters
  • Created a digital archive of patient testimonials showcasing real impact
  • Provided platform for founder to share her story and inspire others
  • Enabled volunteer recruitment and community engagement opportunities
  • Positioned organization for grant applications with professional digital presence

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